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AI Services

LLM Application & Agent Engineering

Building chat, retrieval, and agentic systems held to the same engineering bar as the rest of your production stack — not a prototype that quietly became load-bearing.

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What we deliver

Conversational & agentic application design

Chat, copilot, and multi-step agent systems designed around the workflow they're replacing, not a wrapped API call.

Tool use & systems integration

Agents that take real actions against your APIs, internal tools, and data stores, scoped with the guardrails to keep them inside their lane.

Retrieval-grounded responses

Wiring the application to retrieval over your actual data, so answers are grounded instead of hallucinated.

Evals & guardrails built into the app

Automated checks for relevance, safety, and regressions shipped alongside the feature, not bolted on after a bad headline.

Use cases

  • Customer-facing chat or support agent

    Production-grade conversational systems with retrieval and guardrails instead of a thin wrapper around a model API.

  • Internal copilot or workflow automation

    Agents that take action across internal tools and systems, scoped and monitored rather than given free rein.

  • Retrieval-augmented search over proprietary data

    Grounding responses in your own documents, code, or tickets instead of the model's general knowledge.

  • Hardening a prototype that became load-bearing

    Taking a proof-of-concept LLM feature that quietly turned into production infrastructure and rebuilding it to hold.

Engagement model

LLM application engagements typically start with a short discovery sprint — what the system needs to do, what data it touches, and what failure looks like. From there we scope a fixed-price build of the application or agent itself, with evaluation and guardrails included from the start rather than treated as a follow-on phase.

Talk to the engineer who would scope this work.

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